Jared is always very cordial and friendly as well as professional in his approach to customers and in his response to questions and or derive care needs. Each time I have brought either of my HD in for service he ensures all is well and that I am satisfied with the service. His attention to detail and to inform me if I need additional service is very helpful and greatly appreciated. Also, I believe that the pricing for the service rendered is fair and appropriate. I highly recommend Valpo HD because he is an important member of their service team. Ted (Employee: Jared Hessling)